Republic Act No. 10173, also known as the Data Privacy Act (DPA) of 2012, is a law that safeguards any sensitive information in Information and Communications Systems in the government and the private sector. It is a policy implemented by the State to protect the fundamental human right of privacy which includes communication of information in different platforms.
CareHealth Plus shall follow all the obligations set forth by the Data Privacy Act of 2012 including its implementing rules and regulations which are upheld throughout the entire processing of personal information of its data subjects.
A. Branch – is a detached office location manned by a branch manager and usually by a registered nurse. It is the official extension of the company.
B. Card Holder/Member– a person who a CareHealth Plus’ health care plan.
C. Affiliated Hospitals, Physicians and Diagnostic Clinics/Center – are accredited health providers that cater to the health needs/services of our Card Holders.
D. Sales Associates – persons who are duly licensed by the company upon completing the prescribed requirements to sell the company’s products.
E. Sales Associate’s Code – a unique personal number given to a licensed Sales Associate as his/her official identification.
F. Employee – a person employed by CareHealth Plus.
G. Branch Code – is an exclusive number that is given to each CareHealth Plus’ branch nationwide for official identification.
H. Data Subject – is an individual’s personal information which is processed by CareHealth Plus.
IV. Collection of Data
CareHealth Plus reserves the right to collect, store and use the following kinds of information:
1. Sales Associate Surname
2. Sales Associate Code
4. Branch Code
CareHealth Plus reserves the right to collect information from its users when users browse its website.
V. Usage of Data
- Access of training modules by Employees and Sales Associates to learn the different products offered by CareHealth Plus
VI. Protection of Data
CareHealth Plus follows strict implementation of industry standards in terms of its technical and organizational safety measures to secure the availability, confidentiality and integrity of any personal information collected from the website. We train our employees on the latest standard operating procedures for managing and handling personal data.
CareHealth Plus would like to point out that transactions done over the Internet is imperfect and we could not warrant the security of the transactions sent over to the Internet. CareHealth Plus will not be responsible for any glitches, crashes, delays and other issues caused by the Internet, users’ Internet Service Provider, and other parties involved in online transactions.
VII. Sharing of Data
Subject to any lawful exceptions, CareHealth Plus will not reveal, release or sell to third parties any personal information transmit given through the Internet. However, this does not include our third party who provides assistance in operating the website and this third party has agreed to keep any information strictly confidential. We may release our data subjects’ information when we deem that this will comply with the law or protect our rights, interests, property, or safety.
CareHealth Plus will not use personal information given through the Internet for purposes other than what has been described on this website. But we would like to emphasize that online transactions done via the Internet can be imperfect and CareHealth Plus reserves the right to withhold an absolute guarantee that the privacy and confidentiality of the personal information given by the data subject is perfect and secured. CareHealth Plus will not be held liable for damages for any kind of loss of confidentiality of any information transmitted herein.
VIII. Keeping of Data
CareHealth Plus assures that all information of its data subjects will not be stored longer than necessary for as long as the purpose for which it was collected, continue to be in effect until such time those information are no longer required.
Data subjects’ information will be kept by CareHealth Plus for the fulfillment of its obligations and compliance with legal, business and regulatory requirements.
XI. Data Subjects’ Rights
All data subjects have the following rights:
- Users have the right to be informed regarding the collection, management and disposal of their personal information.
- Data subjects may withdraw their approval in processing their personal data.
- Any data subject has the right to access the contents of their personal information.
- All users have the right to correct any inaccuracy in their personal data and request to update as soon as possible unless the request is unreasonable.
- Every data subject has the right to instruct the removal, destruction, withdrawal, suspension, or blocking of their sensitive information from CareHealth Plus website.
- Users have the right to be compensated in times of unauthorized access of personal data after a thorough investigation is conducted.
- Data subjects may request for a copy of their personal information from CareHealth Plus website processed electronically in a standard format.
- All users may file a complaint when users believe that their personal data has been improperly handled, disclosed or disposed. Users have the right to file a complaint with CareHealth Plus at email@example.com.
Cookies are small text files that CareHealth Plus website place on the computers and mobile devices of people who access our website. These text files allow a website to remember your device and how you interacted with the website, which is useful for user experience.
A section cookie is used in this website. It consists of text files sent by a web server to a web browser which will be stored by the browser and will remain valid until the user closes the web browser.
XI. Third-Party Links
CareHealth Plus website may contain links to other websites. Once data subjects click these links to leave our site, data subjects should be aware that we do not have any control over those websites. Therefore, we cannot be held responsible for the security and privacy of any personal information which data subjects have provided while visiting other sites.
XII. Contact Us
Office : CareHealth Plus Data Protection Office
Telephone Number : (+632) 8247 1878 / 0945 532 2965 / 0939 333 6254
Email Address : firstname.lastname@example.org
Office Address : 11/F Ermita Center Building, 1350 Roxas Boulevard, Ermita, Manila 1000